1. Hair fall.
Just received the wig will have the phenomenon of falling, because the factory production out of the wig will have a little floating hair, slightly stroke the floating hair on it, don't worry about it!
2. Hairstyle effect is inconsistent with the picture.
This is because the model will be worn before according to their own preferences to take care of, pro can also be based on their own favorite to take care of Oh, followed by the difference in the face effect is a slight gap is normal.
3. About color difference.
Computer display resolution differences as well as the photo angle and lighting dyeing process slight color difference is a normal phenomenon, prevail in kind.
4. About deformation.
Wigs in logistics and transportation bumps along the way, received a little care on it!
1, the wig is generally 1-2 months or so wash 1 time according to wear frequency
2, cold or lukewarm water to wash, wash with general shampoo on the good can be combined with general conditioner wash clean wig try not to use a hair dryer or other high temperature wind dry, should be dry towel gently dry wig on the excess moisture and then placed in a ventilated place to avoid sunlight damage to the wig, do not comb the wig immediately after washing should wait for the wig to dry and then combing!
5, the use of wigs special comb combing (steel comb or iron comb better Oh) can not use plastic comb comb Oh!
6, curly hair basically do not use a comb, curly place every time with good after finishing with a hand on it!
7, if the wig used for a long time knot bad comb, do not pull, should be sprayed on the wig special non-oily maintenance fluid, and then slowly and carefully geography open!
8, pay attention not to spray the wig on the philosophy of water, hair wax and other real hair styling agent used so that the wig will become sticky!
9, the use of wig special non-oil maintenance liquid method is very simple: take before gently sprayed a few times in the wig can be) can make the wig become smooth and shiny and can prevent static electricity, so that the wig has been to maintain a moisturized state like just bought back when the same!
10, the wig can be tied up, just can not be tied too high or else below their real hair will run out Oh 11, longer wig comb when the wig will be divided into long sections, from the bottom to the top comb, must be light, be patient!
12, in the process of finishing wearing a small amount of hair loss is a normal phenomenon!
About Returns
There are any first photo to the store customer service to view the delivery and return video will be the subsequent evidence of evidence due to personal reasons for wig damage or trimming, the use of hair wax and other styling has been done after all refused to return the goods, non-quality problem returns need to keep the wig intact and new, does not affect the next sale、
Returns warehouse unpacking their own use of monitoring
EC returns unpacking system Recorded video screenshots through the scanning gun scanning single number + scene camera to record the unpacking process
Scene camera packing process video
Wig cap are rose mesh, head size 52cmm-58cm adjustable!
[Color difference] hair using matte high-temperature silk in the bright light will inevitably reflect, the color has strict requirements of the treasure can be more than one display screen comparison before shopping.
[Trimming modeling] issued are hair bad, face shape is not the same wear the effect is not the same according to the popular face design and then leave a little longer to the treasure to leave space to play, to the hands of trimming + modeling some of the effect to be the best! (Trimmed wigs do not accept returns)
[color difference, frizz] Spray a little care solution shake and then from the tail comb smooth layer after layer up until all smooth on the completion of it!
[Knots] Spray some care solution, comb from the tail and then move up one layer until all smooth and finished! When it comes to knots, just take scissors and cut them off vertically.
[Hair fall] Wigs will have some floating hairs on the top of the factory, with a comb a few times, the floating hairs will be completely combed off, the follow-up will not fall out again. Will not affect the overall volume of hair and styling, which does not belong to the quality problem ah ah ah ah!!!!
Returns need to know] for personal reasons caused by damage to the wig or trimming, the use of hair wax and other styling has been done after a refusal to return the goods, non-quality problems return the goods need to keep the wig intact new, does not affect the secondary sales.
Note: The wig will be issued outside a layer of dust net, take out the wig to remove the dust net, the hair received friction will be a little messy, is a normal phenomenon, just use the steel comb combing can be.
