Our Service

Customers who purchase products from our store can enjoy the following services:

* 12-Month Free Replacement Policy

If you experience any issues with the machine within 12 months of receiving it, please feel free to contact us. We will check it and provide a top-tier solution, except in the following cases:

1. Damage or misuse caused by the user

2. Repairs made without our authorization

3. Normal wear and tear

4. Orders that have been refunded.

After the warranty period has ended, we offer a 10% discount on replacement parts for the machine.

* Technology Support

If you have any questions about using our product, we offer professional technical support and can provide relevant suggestions to assist you.

* 24-Hour Customer Support

Due to time zone differences, our customer service team will respond to your inquiries within 24 hours. We are always here to help and ensure that you have a pleasant shopping experience.

Once we receive your inquiry, we will verify the issue and provide you with the best possible solution. Our goal is to resolve any problems quickly and to your satisfaction.